I agree with Luckydog that this would likely primarily refer to GNW. For loan signing work, this shouldn't be an issue since, as we all know, actual notarizing is a very small portion of what we do. We are not providing just 'notary services in our role as NSAs (or whatever we want to call ourselves), but more significantly, 'loan signing services'.
With GNW, like jnew, I always separate out the number of signatures notarized times the allowed fee, and enter 'mobile service' separately so that it's clear in their mind. I do the same when quoting fees in advance. However, I HAVE heard anecdotal stories about people being overcharged for straight notary work - including at storefront-type places. They see my $15 per signature spelled out, then claim someone charged them $25. (I'd bet, though, that a fair number of them are just confused, but with others, it seems to have left a clear impression on them.)
As for the article linked, I think it's potentially misleading for them to refer generically to "notary service" instead of more accurately saying "notarizations" or "notarizing". But an attempt to create a class action against notaries overcharging sounds to me like attorneys a little desperate for some business. I don't know... However, if there really are some bad apples among our ranks routinely overcharging their clients, then maybe they deserve to be sued.
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