Was told today that Mortgage Connect is lowering their fees on HELOC pkg.... 15 minutes later a call from them confirming appointment, any questions, do I have everything, will I be on time? I quizzed the young person why she was calling me 20 minutes prior to find out these answers.... SHOCKER coming --- ""Well we have had a lot of late shows or missing documents in packages returned... and some just forget they have an appointments""... Oddly enough my appointment was an old client with a HELOC, also Division Ops mgr. for the bank. I casually asked if they're slow in the HELOC 2nd Mtg area... Hmmm... their business is up 8%. SO... another S/S that has turned to LOW BALL.... Give them a call when you need $30 work... |