I've also learned that it's a good idea to let them know in advance that I will still need to charge my mobile service fee regardless of whether or not we're able to complete the transaction. For example, if ID isn't adequate or if the signer isn't lucid, docs aren't complete... Sometimes that helps them have a little more respect for our time.
It's probably also a good idea to let them know an expected time duration and that delays and wait time over [whatever] may be extra. I should probably do this all the time, but I don't usually, partly because I hate to 'go there' and because people don't always give good info about how many signatures will be required. I seldom have a problem with that but lately I've had one or two at rehab facilities or nursing homes where I got there, someone introduced me to the family members present, but no one even moved. I had to ask for the docs, their ID, and totally take charge at every step, or nothing would have been completed.
And, of course, there are the conflicts with PT schedules or other activities by care givers. Visitors bringing docs often aren't clued in about that stuff. (I got to one appointment last week as the signer was getting a shave. Fortunately, they were almost done. And he seemed to feel much better for it...) If we bring the possibility to their attention, they can inquire and schedule accordingly.
|
