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Code of Conduct for Real Estate Agents at Signings
Posted by  Eve/VA of VA on 11/5/19 7:32am Msg #611955
Can someone in the real estate or mortgage industry please define the role of NSAs to real estate agents (usually females) attending signings?

The NSAs are there to facilitate and conduct the signings. We are trained professionals. There is certain protocol to which we must adhere. It's not a power trip for us, we are simply trying to do the best job that we have been hired to do. Yes, we are representing the title company but any negativity that may have occurred with them should not be transferred to us. I've had agents scoff and snatch documents from my hands. Interrupt and question constantly, cold stare, scrutinize, roll their eyes, try to speak for the signers.

How many times have I heard a RE agent say "I'm just looking out for my client"? Seriously? Aren't we all on the same team?

I try different tactics. I self-check to be sure I'm going in with the right attitude. I make a point to get to the signing in advance to acquaint myself with the agent and talk to them about the conduct of the signings. In a friendly, non-threatening fashion. I find that no matter how discreetly I try to get the message across to the agents, they absolutely cannot stop "sharing their vast knowledge" and relinquish control. In order to get the signing to progress, I am ultimately forced to address the issue head-on. Sometimes in front of the signers if I cannot get the agent to leave the room.

And then they complain to the title companies.

Which begs the question. Can the title companies handle this situation with better communication with the agents beforehand?

This happens so frequently that I thought I would open up the topic once again.




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Messages in this Thread
 Code of Conduct for Real Estate Agents at Signings -  Eve/VA on 11/5/19 7:32am
 I have read the old posts which were extremely helpful. n/m -  Eve/VA on 11/5/19 7:34am
 This is why I won't accept purchase closings anymore where - Eva75Eva on 11/5/19 8:46am
 Re: Code of Conduct for Real Estate Agents at Signings - Luckydog on 11/5/19 8:52am
 Re: Code of Conduct for Real Estate Agents at Signings -  Rose/TX on 11/5/19 8:54pm
 Why are you presuming I'm new and you are the teachers??? n/m -  Eve/VA on 11/6/19 2:52pm
 Did you intend to be condescending? No, I'm not a new NSA. -  Eve/VA on 11/6/19 2:51pm
 Don't let it get to you. They're just trying to 'look good'. - Lee/AR on 11/5/19 8:52am
 Don't let it get to you. They're just trying to 'look good'. - NVLSlady/VA on 11/5/19 10:53am
 I like that phrase, too. - Lee/AR on 11/5/19 1:11pm
 Thanks Lee and NVL Lady - you got me!! n/m -  Eve/VA on 11/6/19 2:53pm
 They're just trying to 'look good'. Exactly!! -  JanetK_CA on 11/5/19 5:24pm
 Good thoughts - thank you. n/m -  Eve/VA on 11/6/19 2:54pm
 Get them to babysit the kids while you do the closing! n/m - Bear900/CA on 11/5/19 11:21am
 Re: Get them to babysit the kids while you do the closing! -  Rose/TX on 11/5/19 9:00pm
 Re: Code of Conduct for Real Estate Agents at Signings -  Anita Edwards on 11/5/19 1:35pm
 Another good line! - NVLSlady/VA on 11/5/19 2:14pm
 Re: Code of Conduct for Real Estate Agents at Signings - Luckydog on 11/5/19 4:27pm
 I'm a realtor/broker associate - Connie Thingstad on 11/5/19 7:56pm
 Re: I - Luckydog on 11/5/19 8:08pm
 Re: Code of Conduct Re the CDs -  Eve/VA on 11/6/19 3:11pm
 Re: Code of Conduct for Real Estate Agents at Signings -  Eve/VA on 11/6/19 3:01pm
 I"m confused as it's law for them to sign off on the CD befo - Connie Thingstad on 11/6/19 10:06pm
 Re: I"m confused as it -  JanetK_CA on 11/7/19 1:24am
 I agree..it's slacking off - Connie Thingstad on 11/7/19 9:56am
 Re: I"m confused as it - Luckydog on 11/7/19 2:50pm



 
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