Join  |  Login  |   Cart    

Notary Rotary
Just PoliticsLeisure
Welcome to the Notary Talk General Discussion Forum. Before posting, please read the


They're just trying to 'look good'. Exactly!!
Posted by  JanetK_CA of CA on 11/5/19 5:24pm Msg #611985
Agree with Lee/AR, as usual. Wink

I haven't had that problem for a very long time. Partly it's because we're not a table funding state, so there's really no need for RE agent to be there (or LO, for that matter), but sometimes they do show. In those situations, I've found it helps a great deal to preempt the "make them look good" task and do it for them.

Right up front, directly to the borrowers, I offer some kind of compliment about their agent/LO, usually re: making the effort to be there, considering how busy they must be... That seems to defuse any desire to make themselves look important by getting into a pi$$ing match with me. It puts me on their side. Then it's easy to comment that they all probably have lots of other things they need to get to, so ... and I launch into my usual routine to get things rolling.

I suggest being very careful to not say anything that could be taken as a put-down to the agent - especially in front the their client. If something needs to be said to get them to close their trap, then consider taking them aside, if necessary, say whatever needs saying, and do it respectfully. Avoid making them look bad at all costs. (We can be kind while we're being direct.)

As I think LD said, we establish our authority by showing we know what we're doing from the first moment we get there. I don't mean being bossy, but being politely in control. As was previously said, our attitude should show that we're all on the same team. And reviewing the critical documents first generally lets the agent know BOs are in good hands and gets the job done.

However, I do vaguely recall one time that a LO was in attendance and kept offering a comment about nearly every document (it seemed), offering more details than were necessary. I finally said something along the lines of "I know you must have lots of other business to attend to, so we'll understand if you'd like to go into the other room to make some calls. We'll stay focused to get this done quickly but carefully, and let everyone get on with their day. I promise we'll come get you right away if any questions come up." The borrowers joined me in silently staring at the LO, who hesitated before (thankfully) deciding to leave the room. BOs were as thrilled as I was. Wink
PrevNextReturn to General Discussion    Post a Public Reply to this MessageSend Author a Private Message


Messages in this Thread
 Code of Conduct for Real Estate Agents at Signings -  Eve/VA on 11/5/19 7:32am
 I have read the old posts which were extremely helpful. n/m -  Eve/VA on 11/5/19 7:34am
 This is why I won't accept purchase closings anymore where - Eva75Eva on 11/5/19 8:46am
 Re: Code of Conduct for Real Estate Agents at Signings - Luckydog on 11/5/19 8:52am
 Re: Code of Conduct for Real Estate Agents at Signings -  Rose/TX on 11/5/19 8:54pm
 Why are you presuming I'm new and you are the teachers??? n/m -  Eve/VA on 11/6/19 2:52pm
 Did you intend to be condescending? No, I'm not a new NSA. -  Eve/VA on 11/6/19 2:51pm
 Don't let it get to you. They're just trying to 'look good'. - Lee/AR on 11/5/19 8:52am
 Don't let it get to you. They're just trying to 'look good'. - NVLSlady/VA on 11/5/19 10:53am
 I like that phrase, too. - Lee/AR on 11/5/19 1:11pm
 Thanks Lee and NVL Lady - you got me!! n/m -  Eve/VA on 11/6/19 2:53pm
 They're just trying to 'look good'. Exactly!! -  JanetK_CA on 11/5/19 5:24pm
 Good thoughts - thank you. n/m -  Eve/VA on 11/6/19 2:54pm
 Get them to babysit the kids while you do the closing! n/m - Bear900/CA on 11/5/19 11:21am
 Re: Get them to babysit the kids while you do the closing! -  Rose/TX on 11/5/19 9:00pm
 Re: Code of Conduct for Real Estate Agents at Signings -  Anita Edwards on 11/5/19 1:35pm
 Another good line! - NVLSlady/VA on 11/5/19 2:14pm
 Re: Code of Conduct for Real Estate Agents at Signings - Luckydog on 11/5/19 4:27pm
 I'm a realtor/broker associate - Connie Thingstad on 11/5/19 7:56pm
 Re: I - Luckydog on 11/5/19 8:08pm
 Re: Code of Conduct Re the CDs -  Eve/VA on 11/6/19 3:11pm
 Re: Code of Conduct for Real Estate Agents at Signings -  Eve/VA on 11/6/19 3:01pm
 I"m confused as it's law for them to sign off on the CD befo - Connie Thingstad on 11/6/19 10:06pm
 Re: I"m confused as it -  JanetK_CA on 11/7/19 1:24am
 I agree..it's slacking off - Connie Thingstad on 11/7/19 9:56am
 Re: I"m confused as it - Luckydog on 11/7/19 2:50pm



 
Find a Notary   Notary Supplies   Terms   Privacy Statement   Help/FAQ   About   Contact Us   Archive  
 
Notary Rotary™ is a trademark of Notary Rotary. Copyright © 2002-2020, Notary Rotary, Inc.  All rights reserved.
500 New York Ave, Des Moines, IA 50313.