Isn't it common sense when you confirm the apt. and speak with them on the phone, or you leave a vm or text, you tell them what you expect and want from them, such as mask-wearing, just like their ID's photocopied, everyone is present? If they don't leave. You run the show and should present what you want from them ahead of time so they are made aware. If they don't and you confirmed with them they will on the phone, you leave.
I am not understanding the issue here, seriously. |