| In this case, the waitress knew the customer and the customer had specifically requested that she be one of the servers. Customer also claims that he had called in advance to verify the tipping policy - he wanted the tip spit evenly between the servers. So here he thought he had done a really nice thing, and she told him that it hadn't worked out that way. Should she have kept her mouth shut? I don't think so; we're talking a significant amount of money here. You said you would occasionally get annoyed about a $1 tip and that was enough for you to ignore the restaurant policy even though you knew you weren't supposed to. Would you have thought twice about speaking up if the manager took $3520 away from you? |
