From the comments in Signing Central this seems to be ASAP Pro business model for VERY slow pay or no pay. You just happened to get caught in their sticky web this time. Always check Signing Central and read the comments. Their star rating is 2.5 stars but they have dipped to approx. 1.5 in the last 2 years. That is why it is soooo important to read the comments in Signing Central before accepting a job from anyone!
Remember if you completed the signing and loan funded and recorded due to your work product then full payment is due.
_______________________________________________________________________
Complaint Guidelines:
Non-payment of Notary & Document Signing Services:
Notary Public “Theft of Services” & “Defrauding an officer of the state” complaint guidelines
If it says “California only” please look up your State agencies. Even if you are out-of-state but hiring parties are in California, I would suggest you also send to California agencies listed below. There are several reporting Federal Agencies listed also.
Hiring Party:
Call, email and send Registered, return receipt letter to non paying hiring party:
1. Call
2. Email
3. Send “Payment Demand letter”-“Register letter with “return receipt”(find at Post Office)
(First create a written track record of trying to collect funds due, to resolve non-payment issue)
4. Send email, letters and CC everyone concerned
Title (find on loan documents)
Lender (find on loan documents)-compliance officer
Escrow (find on loan documents)
Bank (if applicable)
Loan Originator (if applicable)
Mortgage Broker (if applicable)
Real Estate Agent (if applicable)
Real Estate Broker (if applicable)
FILE COMPLAINTS with the following if applicable and CC “hiring party” of complaints filed & everyone associated with the transaction:
Department of Insurance (All 50 States) Oversee most Title & Escrow companies
https://eapps.naic.org/cis/fileComplaintMap.do
California Department of Business Oversight: (California only)
Complaint form: http://www.dbo.ca.gov/Consumers/consumer_services.asp
Good read: http://www.dbo.ca.gov/Licensees/Escrow_Law/consumer_information.asp
CFPB (Consumer Financial Protection Bureau):
http://www.consumerfinance.gov/complaint/
You’ll be able to review the company’s response and will have 60 days to give us feedback about the response.
If we find that another agency would be better able to assist, we will forward your complaint and let you know.
STOP FRAUD:
https://www.stopfraud.gov/report.html
Report Financial Fraud
Great list of government agencies to report
United States Department of Labor:
https://www.dol.gov/whd/contact_us.htm
NR: http://www.dbo.ca.gov/Consumers/consumer_services.asp1
Department of Justice (DOJ): California only
https://oag.ca.gov/contact/consumer-complaint-against-business-or-company
Attorney General- Xavier Becerra-California only
(Usually have a min. of 100 complaints or $300,000 dollar value before they will take action)
District Attorney Office-OC only:
Orange County, CA: this is an example. Report to your county & hiring parties’ county District Attorney
FORM: http://orangecountyda.org/civicax/filebank/blobdload.aspx?BlobID=23323
http://orangecountyda.org/howdoi/reportfraud.asp
FBI (Cyber Crime): most likely you have been sent an email confirmation/work order from hiring party via the internet
https://www.ic3.gov/complaint/default.aspx
FORM: https://www.ic3.gov/default.aspx
FEDERAL HOUSING FINANCE AGENCY OFFICE OF THE INSPECTOR GENERAL:
https://www.fhfa.gov/Homeownersbuyer/MortgageAssistance/Pages/ComplaintsConcernsQuestions.aspx
Good links to Fannie Mae & Freddie Mac
Report Fraud form: https://www.fhfaoig.gov/ReportFraud
Federal Trade Commission (FTC):
https://www.ftccomplaintassistant.gov/GettingStarted?NextQID=251&Url=%23%26panel1-7#crnt
Governor Jerry Brown-California (Your Gov. here):
Contact Info: https://govnews.gov.ca.gov/gov39mail/mail.php
(Choose “Small Business Issues/Concerns” or “other”)
HUD
https://portal.hud.gov/hudportal/HUD?src=/complaints_home
Bureau of Real Estate (if buyer or seller package)
http://www.dre.ca.gov/Consumers/FileComplaint.html
Board of Realtors (if buyer or seller package)
http://www.wikihow.com/File-a-Complaint-Against-a-Realtor
Congressman (Your State-State of loan origination-State of Escrow-State of Title Company location)
http://www.house.gov/representatives/find/
Senator (Your State-State of loan origination-State of Escrow-State of Title Company location)-upper right hand corner for zip code search.
https://www.senate.gov/
State Bar of California: Attorney (California Attorney nonpayment only):
http://www.calbar.ca.gov/Attorneys/LawyerRegulation/FilingaComplaint.aspx
Better Business Bureaus (BBB)
(BBB is not an enforcement agency)
http://www.dbo.ca.gov/Consumers/consumer_services.asp0
Social Media-Yelp
Good Read: Msg # 505157
Hope this helps and you get paid for services rendered!!!
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| Messages in this Thread |
|  ASAP PRO NOTARY :( - dkNewJersey on 4/19/17 11:51am |
|  Re: ASAP PRO NOTARY :( - Calnotary on 4/19/17 12:22pm |
|  Re: ASAP PRO NOTARY :( - PegiT_MN on 4/19/17 12:48pm |
|  Experience is what you get when you don't get paid! -  Cheryl Elliott on 4/19/17 1:32pm |
| Re: ASAP PRO NOTARY :( - Calnotary on 4/19/17 6:01pm |
| Re: ASAP PRO NOTARY :( - Luckydog on 4/19/17 12:34pm |
| Re: ASAP PRO NOTARY :( - PegiT_MN on 4/19/17 12:53pm |
| Right! Serious potential liability for not returning docs. n/m - JanetK_CA on 4/20/17 2:32am |
| Was This A Purchase Signing? - PegiT_MN on 4/19/17 12:44pm |
| I agree with Pegi....on both counts - Linda_H/FL on 4/19/17 1:21pm |
| Re: I agree with Pegi....on both counts - Luckydog on 4/19/17 2:00pm |
|  Re: I agree with Pegi....on both counts - PegiT_MN on 4/19/17 2:24pm |
| Re: Was This A Purchase Signing? - dkNewJersey on 4/19/17 10:34pm |
| Re: Was This A Purchase Signing? - JanetK_CA on 4/20/17 5:14pm |
| If it's a purchase, I always "assume" the docs - Cheryl Elliott on 4/19/17 1:28pm |
| Re: ASAP PRO NOTARY :( - Laurie Manzanares on 4/19/17 2:51pm |
| Re: ASAP PRO NOTARY :( - Luckydog on 4/19/17 4:11pm |
| Re: fax or scan - Laurie Manzanares on 4/19/17 5:22pm |
| IMO, there are 2 issues here. For starters, I don't accept - MW/VA on 4/19/17 4:16pm |
| Re: ASAP PRO NOTARY :( - dkNewJersey on 4/19/17 10:39pm |
 | Re: ASAP PRO NOTARY :( - Laurie Manzanares on 4/20/17 1:22am |
| Re: ASAP PRO NOTARY :( - dkNewJersey on 4/21/17 11:09pm |
| I hate to add MORE bad news, but I'm pretty sure your SD - Cari on 4/19/17 4:37pm |
| Re: I hate to add MORE bad news, but I - dkNewJersey on 4/19/17 10:45pm |
| Re: I hate to add MORE bad news, but I - pdl/cali on 4/19/17 11:00pm |
| DK, the rating that I speak of is NOT the one you see in - Cari on 4/20/17 6:18am |
| Agree w/Cari"SD is & always will be a KILLER"4 UR NSA career n/m - Christine/OK on 4/20/17 10:04am |
| As to holding docs hostage ... - BearPaw/CO on 4/20/17 2:30pm |
| Re: As to holding docs hostage ... - Laurie Manzanares on 4/20/17 2:54pm |
| Re: As to holding docs hostage ... - SteveS/CA on 4/20/17 6:24pm |
| I can't agree with that logic. IMO by not returning the - MW/VA on 4/20/17 4:06pm |
| Re: I can - Laurie Manzanares on 4/20/17 5:09pm |
|  Re: I can - JanetK_CA on 4/20/17 5:54pm |
|  Re: I can - Laurie Manzanares on 4/22/17 10:18am |
| Re: I can - BearPaw/CO on 4/20/17 5:39pm |
| Yep, probably depends on what happens when, & in what order. n/m - JanetK_CA on 4/20/17 6:08pm |
| Re: I can - Calnotary on 4/20/17 7:00pm |
| Wow! What did you have for lunch... - Cheryl Elliott on 4/20/17 7:00pm |
| Re: As to holding docs hostage ... - dkNewJersey on 4/21/17 11:04pm |
| Dear dk, I did not realize you had responded to me ... - BearPaw/CO on 4/22/17 9:06pm |
| P.S., dk: There is one thing I greatly admire about you ... - BearPaw/CO on 4/22/17 9:25pm |
| Re: ASAP PRO NOTARY :( - LKT/CA on 4/21/17 8:55am |
| Re: ASAP PRO NOTARY :( - dkNewJersey on 4/21/17 10:54am |
| Thanks for the update! - JanetK_CA on 4/21/17 2:04pm |
| Re: Thanks for the update! - dkNewJersey on 4/21/17 10:27pm |
| Re: Thanks for the update! - janCA on 4/22/17 9:19am |
| Re: ASAP PRO NOTARY :( - Laurie Manzanares on 4/22/17 10:21am |
